Terms & Conditions

About Us
eCoach Compare is organised by travel professionals. All information on the venues we service, bus routes, and prices for each event is available on our website. If you have any further queries, please contact us via the details provided on our Contact page.
As with all businesses, we operate under a set of Terms & Conditions and a Company Code of Conduct. We comply fully with the rules and regulations set by the Department for the Economy Northern Ireland (DOENI) for road transport, as required of all bus and coach operators.

General Conditions of Travel
There are no age restrictions on our buses; however, customers should check individual event policies. All passengers under 14 years of age must be accompanied by an adult.
Some vehicles are fitted with toilets and others are not. We cannot guarantee toilet facilities, please state if you require a toilet.
As we provide transport to events and venues that serve alcohol, some passengers may be under the influence of alcohol. While this is generally harmless, aggressive or abusive behaviour will not be tolerated, in consideration of other passengers and our drivers.
For most concerts/events, particularly at larger venues, venue management will be on hand to deal with any issues that may arise.
Alcohol is not permitted on any PSV vehicle, in accordance with DOENI regulations. Alcohol may be carried in luggage stored in the hold but must not be consumed on the vehicle.
If an event is cancelled, customers will be notified using the contact details provided at the time of booking.
eCoach Compare is committed to protecting your privacy. Please refer to our Privacy Policy for full details.

Cancellation Policy
At eCoach Compare, we understand that travel plans may change.
Charter & Private Bookings
Cancellations made 8 days or more prior to the scheduled trip → Full refund minus any non-refundable deposits or administrative fees
Cancellations made 7 days prior → 50% cancellation fee
Cancellations made less than 72 hours prior → 100% of the total booking cost
Bookings made within 72 hours of departure may require a deposit or full payment
No-shows and same-day cancellations are non-refundable
Deposits
All deposits are non-refundable, unless otherwise stated in writing
Deposits (or part thereof) may be applied as a credit toward a future booking at the discretion of eCoach Compare
Changes & Rescheduling
Subject to availability
Additional charges may apply
Requests should be made as early as possible
Weather & Force Majeure
eCoach Compare is not responsible for delays or cancellations due to:
Weather conditions
Road conditions
Government restrictions
Events beyond our control
Where possible, we will work with customers to reschedule. Refunds are not guaranteed.
How to Cancel
All cancellations must be submitted in writing via email or the official booking platform.
By confirming a booking, customers acknowledge and agree to this cancellation policy.

Website Information & Privacy
When making an enquiry, we may collect your name and email address to contact you if necessary. We also monitor website traffic and usage to improve site design and functionality.
eCoach Compare does not sell, trade, or rent personal information to third parties.
By using our website, you consent to the collection and use of this information by eCoach Compare. Any changes to our privacy policy will be posted on this page.

VAT & Amendments
VAT is added where applicable at the standard rate of 20%
All material and information on this website is the copyright of eCoach Compare
Content may not be copied, altered, or used without prior written permission
These Terms & Conditions may be amended at any time by management without prior notice.
 
Contact Us
If you have any questions or concerns about this privacy policy or wish to exercise your rights, please contact us at:
Ecoachcompare.com
Email:info@ecoachcompare.com
Phone: 01524237109